Training Programs

MFCHub-Led Core Training Modules

Organizational Strategy (Beginner Level)

Develop a clear vision, define strategic goals, and create a foundational business roadmap. Ideal for startups and early-stage enterprises.

Working with Sales and Credit Risk

Understand how to balance growth with risk. Learn to identify, assess, and manage credit risks while strengthening sales performance.

Key Quality Factors in SME Financing

Analyze what defines ‘quality’ in SME financing: client evaluation, loan structuring, and portfolio health. Improves financing outcomes.

Proven Strategies to Retain Clients

Learn high-impact customer retention strategies based on trust, satisfaction, and long-term relationship building.

Risk Management for Financial Institutions

Introduce tools and frameworks to assess, monitor, and mitigate both internal and external risks effectively.

Consultant-Led Professional Development Modules

Business Process Reengineering (BPR)

Learn how to map, analyze, and redesign core processes for efficiency, productivity, and client satisfaction.

Your Road to Digital Transformation

Step-by-step approach to digitizing key business functions using cost-effective, scalable technologies.

Quality Management Systems (QMS)

Understand how to design and implement systems aligned with international quality standards (e.g., ISO 9001).

Organizational Capacity Building & Management Training

Holistic training for improving leadership, middle management, and organizational performance.

ISO Manager Empowerment Program

Specific program to train and certify ISO compliance managers, helping prepare for audits and certifications.

Practical Employee Upskilling Workshops

Hands-on sessions that help staff develop real-world skills in customer service, digital tools, and team productivity.

Business Continuity Management (BCM)

Learn how to prepare for and recover from operational disruptions through proactive planning.

ESG & Impact Performance Modules (Environmental, Social, Governance)

Climate Change & Its Impact on Financial Institutions

Examine how climate-related risks affect credit portfolios and explore strategies for climate adaptation and resilience.

Introductory Compliance Training

Covers essential compliance topics: anti-money laundering (AML), data privacy, regulatory risk, and ethical conduct.

Social Performance Standard Indicators

Learn to assess and report on the social impact of your institution using recognized international indicators.

Client Protection Principles Training

Based on global good practices, this module ensures clients are treated fairly, informed properly, and protected from harm.

Key Highlights

  • Comprehensive Coverage: The training touches every key aspect from strategy to compliance, designed for financial institutions, MFIs, and SME enablers.
  • Customized & Practical: Real-world examples, case studies, and tools for immediate implementation.
  • Global Standards: Aligns with international standards such as ISO, SMART Campaign, and social performance metrics.
  • Prepared for Growth: Builds a solid foundation for organizations to grow ethically, sustainably, and effectively.