
OTGONTSETSEG TSEVEG
FOUNDER and CEO, TRILLEX LLC
Otgontsetseg Tseveg, who served for a decade as Chief Credit Officer of Transcapital NBFI, was appointed Deputy CEO and COO at the start of 2023. Prior to her role at Transcapital, she held several management positions at VisionFund International-Mongolia, including Accountant, Credit Quality Assurance Coordinator, Internal Control Manager, and Internal Audit Manager. With over 20 years of experience in the microfinance sector, she brings a wealth of expertise to those organizations. Her experience in the microfinance sector includes working with NBFIs (Non-Bank Financial Institutions) that have the largest network of branches covering both urban and rural areas. These institutions are known for supporting micro and small businesses and collaborate with numerous international investors, including EBRD and IFC. Recognized internationally, these NBFIs have gained a strong reputation in the industry. She is well-known in the sector for successfully leading and managing lending operations during the first decade of rapid growth of Transcapital NBFI. These experiences have provided her with a deep understanding of the challenges and opportunities within the microfinance sector, ultimately leading to the founding of her own consulting firm, Тrillex-Microfinance Consulting Hub (MFCH). The company's mission is to empower targeted clients at various stages of development through specialized management consulting based on international best practices, effective project implementation, and advanced information technology solutions, fostering growth together.
Vision
To be a trusted advisor and partner, guiding microfinance and micro business operations through innovative solutions and strategic support, strengthening their financial accessibility and sustainable development, while becoming a leading consulting company both nationally and internationally.
Mission
To empower targeted clients at various stages of development through specialized management consulting based on international best practices, effective project implementation, and advanced information technology solutions, fostering growth together.
Values
Client-centered creative collaboration; Confidentiality; Sustainable development
Creative collaboration:
We believe in the power of partnerships. By offering client-centered products and services, we collaboratively develop specialized solutions that ensure sustainable financial involvement through close cooperation. Your success is our success, which is why we integrate creativity and innovation into our consulting services. By utilizing the latest technologies and methodologies, we aim to enhance the impact of microfinance solutions, create positive change for our clients, achieve high levels of satisfaction, improve quality, and work to protect client interests.
Confidentiality:
Trust is the cornerstone of our relationships. We ensure the protection and careful handling of all client information, adhering to confidentiality standards. Our commitment to ethics fosters long-term relationships built on confidentiality and accountability.
Sustainability:
We prioritize sustainable practices that benefit both our clients and the environment. Our goal is to support initiatives that lead to long-term economic viability and social responsibility. We champion diversity and inclusion in all our efforts. Our work aims to reach marginalized populations, ensuring that everyone has access to financial opportunities.
ISO Standards
TRILLEX OPERATES IN ACCORDANCE WITH THE REQUIREMENT OF THE ISO 20700:2017 AND ISO 9001:2015 STANDARDS FOR MANAGEMENT OUR CONSULTING SERVICE. When providing consulting services, Trillex operates with a high level of professionalism, fairness, independence, and integrity, always prioritizing client satisfaction and adhering to confidentiality standards, legal, and regulatory requirements. In delivering consulting services that comply with quality management standards to improve management systems, Trillex follows the ISO 9001 Quality Management System (PDCA) cycle—Plan-Do-Check-Act—across four stages of operation.
Management team

Otgontsetseg Tseveg
Founder & CEO
• Master of Business Administration, National university of Mongolia (2010 - 2013)
• Bachelor of Accountant and economist, Institute of Finance and Economics (1998 - 2000)
• Bachelor of linguistics and pedagogy, Academy of Language and Civilization of Mongolian Nationality (1994- 1998)

Uelun Gerelt-erdene
Chief Operation Officer (COO)
• Master of Health Management, CHS Health College, Sydney, Australia (2024 - to date)
• Master of Public Health, University of Debrecen, Debrecen, Hungary (2021 - 2023)
• Bachelor of Science in Medical, "Ach" Medical University, Ulaanbaatar, Mongolia (2014 - 2020)

Tergel Gerelt-erdene
Chief Technology Officer (CTO)
• Bachelor's degree in IT, Computer Science and Technology, Inner Mongolian University, People's Republic of China (PRC) (2020 - to date)